Shipping and Return

PRE-ORDERS

  • Dispatched on or around the date listed on the product page.

  • Orders containing both pre-order and in-stock items will be shipped together once the pre-order item is available.

AUSTRALIA

Processing: Within 24 hours
Standard Post: FREE (2–8 business days depending on location)
Express Post:

  • $15 for orders under AUD 200 (next business day to most metro areas)

  • FREE for orders over AUD 200 (next business day to most metro areas)

Tracking details are emailed once your order is dispatched.
Delays may occur during promotions or peak periods.

INTERNATIONAL

Delivery: 7–14 business days

Region Shipping Cost Free Shipping Threshold
USA $20 USD Orders over $200 USD
New Zealand $20 NZD Orders over $200 NZD
Rest of World $30 AUD Orders over $250 AUD

Duties and taxes may apply upon arrival, payable by the recipient.

RETURNS

Your satisfaction is our priority. If you’re not happy with your purchase, you can return it within 30 days for a full refund(excluding sale items and international orders).

  • One free return per order

  • Items must be in original condition, in their original packaging, with all tags attached

  • Refunds are processed once the item is received and inspected

👉 [Start Your Return]

SALE ITEMS
Sale items are non-refundable and non-exchangeable.

INTERNATIONAL RETURNS
International customers are responsible for return shipping costs. Once we receive your items, we can process an exchange or refund for full-priced items only.